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Advanced Learning Series

Business Communication


Description
Format: Recorded Presentation - available immediately or for 90 days after purchase

• IA - 0.25 CEU
• NJ Course #143 - 1 CEC
• NCICLB Course #12859 - 1 Business CEU
• ORLCB - 1 CEH
• QWEL - 0.25 CEU
• FNGLA - 0.25 CEU

Instructor: Scott Knowles

After working with green industry contractors since the late 70s, it became clear those who know how to effectively communicate with their staff and customers are more successful. Most people think little about how they communicate, assuming what they are saying is understood. Unfortunately, they are sadly mistaken. This session covers how people comprehend what they hear and how to improve your delivery.

Credits: • IA - 0.25 CEU • NJ Course #143 - 1 CEC...

Content
  • Recorded Presentation Video
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever
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